Data Retention & Deletion

Last updated: September 13, 2026

Our Approach

We keep data for as long as it's needed to provide Center Desk Drawer to you, and no longer than that by default.

While Your Account Is Active

Data CategoryHow Long It's Kept
Account & sign-in informationFor as long as your account exists
Classroom roster (a student's first name and last initial)Retained while your account is active
Reading activity and achievementsRetained while your account is active, so points and Plot Twists stay accurate over time
Family-link tokensActive until you revoke them or remove the associated student
Billing informationRetained by Stripe for as long as needed to process your subscription; see Stripe's own privacy policy for how they handle it

When You Close Your Account

You can delete your own account any time from Account in the dashboard — no need to email us, though you're welcome to at hello@modelb.app if you'd rather. Deleting your account is immediate and:

they're notified and can choose to keep it going (becoming its new owner) or archive it themselves. - Removes your account from counting toward any colleague's Teacher Bestie pricing.

We keep a minimal record that deletion happened (for support and fraud-prevention purposes), but your profile information is anonymized immediately.

Backups

We rely on our database provider's own infrastructure-level durability rather than a separate backup system we maintain ourselves. See our Security Overview for more detail.

Exporting Your Data

If you'd like to export your data, whether for your own records or because you're leaving Center Desk Drawer, reach out and we'll help.

Questions

Reach us at hello@modelb.app with any questions about how long specific data is kept or how to request deletion.